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Motive Power Product Warranty

We build one mean battery and we back them with comprehensive warranties that lead the industry in length of coverage. We’re confident that our batteries will perform time after time, year after year. But should a problem arise, you can be confident that you’re covered better than any other battery warranty in the business.

Surrette, herein referred to as the Company, warrants that batteries sold by it are merchantable and free of defects in workmanship and material at the time they are shipped from the Company's factory.

The Company will replace or, at its option, repair any Surrette industrial battery sold by it that fails to conform to the warranty stated above on a NO CHARGE BASIS as follows:

Series 5000 - 9 TO 33 PLATE

Failure within 36 months from date placed in service yields FREE REPLACEMENT, not including freight charges from the factory to the applicable destination. After the first 36 months of service, defective batteries will be adjusted on a prorated basis for a period of up to 60 months from date first in service at prices in effect at time of adjustment.

One year of service is equal to one cycle per day, five days per week, fifty-two weeks per year.

Series 5000 - 5 TO 7 PLATE

5 to 7 plate industrial cells are warranted for a period of up to 12 months. This does not include freight charges from the factory to the applicable destination.

Series 5000 - 5 TO 33 PLATE SINGLE CELL & FS Series 4000

Failure within 12 months from date placed in service yields FREE REPLACEMENT, not including freight charges from the factory to the applicable destination.

To claim a manufacturing warranty, proof of purchase must be presented, showing the date of purchase and the battery's serial number. The battery must be tested by an Authorized Battery Outlet for actual defect, and upon confirmation of the defect, the warranty will be administered.

The Warranty does not cover shipping damage, cracked covers, cracked cases, bulged cases from heat, freezing or explosion, discharged batteries, the use of undersized batteries damaged from electrical equipment. This warranty covers only manufacturing defects.

The Company makes no warranty with respect to its batteries other than the warranty stated above. All implied warranties of merchantability and all expressed and implied warranties of any other kind are hereby excluded.



 Click here to download Warranty Claim Form (PDF)